Privacy Policy

Horus MMO (Modern Media Operations) ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services. Please read this policy carefully.

1. Information We Collect

1.1 Information You Provide

When you request a service, contact us, or otherwise interact with our business, we may collect:

• Full name and job title
• Business name and address
• Email address and phone number
• Project requirements and technical specifications
• Billing and invoicing information

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Pages visited, time spent, and referring URL
• Device identifiers

2. How We Use Your Information

We use the information we collect for the following purposes:

Purpose	Legal Basis
To deliver and manage our consulting services	Contractual necessity
To process invoices and payments	Contractual necessity
To respond to inquiries and provide customer support	Legitimate interest
To send service updates and operational communications	Legitimate interest
To improve our website and service offerings	Legitimate interest
To comply with legal obligations	Legal compliance

3. Information Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: Trusted third-party vendors who assist us in operating our business (e.g., payment processors, email hosting, accounting software), bound by confidentiality agreements.
• Legal Requirements: When required by law, regulation, or legal process, or to protect the rights, property, or safety of Horus MMO, our clients, or others.
• Business Transfers: In connection with any merger, acquisition, or sale of company assets, your information may be transferred as part of that transaction.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Client project data is retained for a minimum of three (3) years following the completion of an engagement for legal and warranty purposes.

5. Data Security

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted communications (TLS/SSL), access controls, secure data storage, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect analytics data. You may control cookie preferences through your browser settings. Disabling cookies may affect certain website functionality.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal retention requirements.
• Restriction: Request restriction of processing in certain circumstances.
• Portability: Request your data in a structured, machine-readable format.
• Objection: Object to processing based on legitimate interests.

To exercise any of these rights, please contact us at support@horusmmo.com. We will respond to your request within thirty (30) days.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any external sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected information from a minor, we will take steps to delete it promptly.

10. International Data Transfers

Horus MMO LLC is based in the United States. If you are located outside of the United States and choose to engage our services, your information may be transferred to and processed in the United States. By engaging our services, you consent to such transfer and processing. We take appropriate safeguards to ensure your data is treated securely and in accordance with this Privacy Policy and applicable US data protection regulations.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Horus MMO (Modern Media Operations) LLC
United States
Operations: 34 Third Zone, Neighborhood 1, El Shorouk, Cairo, Egypt
support@horusmmo.com